Faqs

IS YOUR JEWELRY WATERPROOF?

Most of our jewelry is safe for contact with clean, fresh water. Each piece is crafted using high-quality 14k gold-filled or sterling silver components, chosen for their durability and resistance to tarnish during everyday wear.

However, salt water, chlorinated water, and chemical exposure can be damaging. To preserve the shine and longevity of your piece, we recommend removing it before swimming and avoiding contact with chlorine, salt water, lotions, perfumes, and household chemicals. Thoughtful care will help maintain its beauty for years to come.


 

HOW DO I SELECT RIGHT BRACELET SIZE?

For the best fit, measure your wrist snugly using a soft measuring tape or a piece of string, then add a small amount of ease.


We recommend:


  • Measure your wrist at the narrowest point
  • Add ¼–½ inch (0.5–1.25 cm) depending on how you like your bracelets to fit


Fit guide:


  • Snug fit: wrist measurement + ¼″
  • Comfort fit (most popular): wrist measurement + ½″
  • Relaxed fit: wrist measurement + ¾″


If you plan to stack bracelets, choosing a slightly looser fit often feels more comfortable.

If you’re unsure about sizing or purchasing a gift, we recommend choosing a size with an extender for the most flexibility and an easy, comfortable fit.

 

 

HOW AND WERE IS YOUR JEWELRY MADE?

All of our jewelry is handmade to order in our Dallas studio. We use only natural gemstones, selected for their beauty, energy, and intention. Each piece is made with high-quality 14k gold-filled or sterling silver components and assembled with precision and care. We use the most flexible high-quality coated steel beading cord- waterproof and durable.

Because every item is made to order in small batches, quantities are limited — so if you see something you love, we recommend grabbing it before it sells out.


 

HOW SHOULD I CARE FOR MY JEWELRY?

To keep your jewelry looking beautiful for years to come:

  •  Most of our jewelry is safe to use in clean water and safe for daily wear. We use only 14k gold-filled and sterling silver, which won’t tarnish with normal use.

  • Gold vermeil may naturally wear over time to reveal sterling silver beneath. To help maintain its finish, keep it dry and remove before sleeping.

  •  To clean, gently wipe with a soft cloth after wearing.

  •  Store your pieces in a dry pouch or box, away from sunlight and humidity.

With simple care, your jewelry will retain its shine and intention for a long time.


 

WHEN WILL I RECEIVE MY ORDER?

All our jewelry is handmade to order and typically ships within 2-3 business days. Delivery time depends on the shipping method you select at checkout — it’s calculated automatically based on your location.

 

  •  Free shipping on orders over $100 (USPS Ground Advantage)

  •  You can upgrade to faster shipping for an additional fee during checkout

  •  Tracking info will be provided once your order ships

We do our best to get your piece to you as quickly as possible!

 

 

WHAT IF MY JEWELRY BREAKS?

We stand by the quality of our work and want you to love your jewelry. If your piece arrives damaged or defective, please contact us right away — we’ll make it right.

However, once the jewelry has been worn, we’re unable to accept returns or offer repairs due to hygienic and safety reasons. We recommend carefully inspecting your item as soon as it arrives.

If a piece breaks later from wear, we unfortunately can’t replace or repair it — but many local jewelers or bead shops offer affordable restringing services. If you ever have questions about care or materials, we’re here to help!


 

WHAT IF IT DOESN'T FIT OR I DON'T LOVE IT?

We truly want you to love your jewelry! If it doesn’t fit or isn’t quite what you expected, you’re welcome to exchange it for a different size or return it for store credit — as long as the piece is unworn and in original condition.

All requests must be made within 7 days of the order delivery date. Please note that the customer is responsible for shipping costs both ways. Just reach out and we’ll gladly help with the next steps.

 

DO YOU TAKE CUSTOM ORDERS?

We’re not accepting full custom design orders at this time — however, if you’d like to tweak one of our current designs (such as changing the clasp, metal, or size), feel free to message us! We’re happy to accommodate small adjustments whenever possible.